Training materials: Texts: Knowledge Based Management, Basic Statistics: Tools for Continuous Improvement, Lean Six Sigma: A Tools Guide; Software: SPC XL; Knowledge Notebook, Lean Six Sigma Green Belt student participant guide.

Course agenda:

Module 1 Lean Six Sigma... The Journey Begins
Module 2 Lean Six Sigma Fundamentals
Module 3 Defining the Project and Managing Change
Module 4 Understanding the Voice of the Customer (VOC) and Defining a Process 
Module 5 Measure... Making Sense Out of Data Using Graphical & Measurement Tools
Module 6 Measurement System Analysis
Module 7 Analyzing the Causes of Poor Performance
Module 8 Techniques for Narrowing the Focus
Module 9 Drawing Conclusions from Sampled Data
Module 10 Improving the Process and Work Flow
Module 11 Controlling the Process Performance/Realizing and Holding the Gains
Module 12 DMAIC Summary -- Putting It All Together
Module 13 References, Glossary of Terms, Course Evaluations 

Contact Us for a more detailed course description which includes the topics covered under each Module title shown above.

© 2006- Six Sigma Products Group, Inc