Training materials: Texts: Knowledge Based Management, Lean Six Sigma: A Tools Guide; Software: SPC XL; Lean Six Sigma Champions student participant guide
Course agenda:
I. THE WHAT AND WHY OF SIX SIGMA
(Goals, Benefits, Definitions, Variation, Waste, Cost of Poor Quality, ROI)
II. FIRST LINE OF DEFENSE AGAINST VARIATION TO GENERATE IMMEDIATE GAINS(Turning an Art into a Science: PF/CE/CNX/SOP)
III. KNOWLEDGE BASED SIX SIGMA STRATEGY
(DMAIC, A Pull System for Tools and Techniques to Answer Questions and Gain Knowledge, Knowledge-Gaining Tools)
IV. ADVANCED CONCEPTS IN SIX SIGMA
(SPC, DOE, DFSS, HTT, Discrete Event Simulation)
V. SIX SIGMA DEPLOYMENT AND IMPLEMENTATIONS ISSUES
(Infrastructure, Roles and Responsibilities, Rollout, Scorecard, Project Selection, Project Savings, Leading Change, Critical Factors for a Successful Implementation)
VI. SUMMARY
APPENDIX A
(Acronyms)
APPENDIX B
(Rules of Thumb, Control Chart Selection, DOE Selection, Sigma Capability, Ask Marilyn)
APPENDIX C
(DMAIC Master Strategy and Phase Descriptions)
APPENDIX D
(Deployment Checklist, Implementation Activities and Timelines, References)
Objectives:
• Know what Six Sigma is, why we need it, and what it can do for us
• Understand how Six Sigma enhances a Business Strategy
• Know the strategy and phasing of the Six Sigma methodology
• Understand the nature of variability and how it affects our business
• Know and apply the first line of defense against variation and be able to propagate its application throughout our sphere of influence
• Know and apply a knowledge based pull system for the use of the Six Sigma tools
• Be familiar with some of the basic and advanced Six Sigma tools to know when and where they should be applied
• Understand that issues of variability should influence our decision making
• Know the roles and responsibilities of a Six Sigma Champion
• Become aligned with the company’s rollout plan and support an effective, accelerated implementation of Six Sigma
• Know how to select/prioritize projects
• Be a strong proponent of Six Sigma to help drive business results