Training materials: Text: Knowledge Based Management; Lean/Six Sigma Executive Overview student participant guide
Course agenda:
I. THE WHAT AND WHY OF LEAN SIX SIGMA
(Goals, Benefits, Definitions, Principles, Variation, Waste, Cost of Poor Quality, ROI)
II. FIRST LINE OF DEFENSE AGAINST VARIATION TO GENERATE IMMEDIATE GAINS (Statapult™ Catapult Exercise)
III. KNOWLEDGE BASED LEAN SIX SIGMA STRATEGY
(DMAIC, A Pull System for Tools and Techniques to Answer Questions, Gain Knowledge, Knowledge-Gaining Tools
IV. LEAN SIX SIGMA DEPLOYMENT AND IMPLEMENTATION ISSUES
(Infrastructure, Roles and Responsibilities, Rollout, Scorecard, Project Selection, Project Savings, Leading Change, Critical Factors for a Successful Implementation