This text provides a refreshingly new approach to applying statistical tools for moving up the quality improvement ladder. It’s emphasis is on “statistical thinking” for transforming data into information. Examples and case studies span manufacturing, service, software, government, and health care industries.

Available in Hard Copy and Ebook.  Your email address is required when placing your order for the ebook versions of this title. Upon receipt of an order with acceptable payment method, SSPG sales staff will forward to the provided email address a page link and login credentials.

Numerous practitioners contributed to this text which is recommended for use at the college level and within industry. This is a unique book in that it covers total quality, basic graphical and statistical tools, statistical process control (SPC), design of experiments (DOE), quality function deployment (QFD), and reliability. It also serves as an excellent reference for those who must demonstrate proficiency in statistical applications for QS 9000.

Contents Include:

• The Art of “Statistical Thinking”
• Motivation and Need for Statistics
• Concept of Variation and Cost of Poor Quality
• Making Sense Out of Data Using Graphical and Measurement Tools
• Probability and Sampling Distributions
• Confidence Interval Estimation
• Determining Sample Size
• Hypothesis Testing: A Common Sense Approach, The Statistical Methodology
• Regression Analysis: A Step-by-Step Approach to Historical Data Analysis
• Design of Experiments: Rules of Thumb for Design Selection
• Control Charts: A Common Sense Approach, The Statistical Methodology
• Keeping Score on Your Processes: Process Capability
• Gage Capability Studies
• Reliability, Failure Rates, and Redundancy
• Quality Function Deployment
• Rules of Thumb to Bypass Rigorous Statistics

This book is used in the following Air Academy Associates courses.  Register Now!

Lean Six Sigma Yellow Belt
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt
DFSS White Belt (Fundamentals)
DFSS Yellow Belt (Foundations)
DFSS Green Belt (IDOV)
DFSS Black Belt
Highly recommended for all short courses

Additional supporting materials:

Solutions Manual: $35.00
Participant’s Guide: * Call for purchase eligibility info and price.
Instructor’s Notebook: * Call for purchase eligibility info and price.

* Student Participant Guides and Instructor Notebooks are available for sale only to instructors certified by Air Academy Associates. Contact Air Academy Associates at 1 800 748-1277 for eligibility details.