Authors: Mark J. Kiemele, Stephen R. Schmidt, and Ronald J. Berdine
This text provides a refreshingly new approach to applying statistical tools for moving up the quality improvement ladder. It’s emphasis is on “statistical thinking” for transforming data into information. Examples and case studies span manufacturing, service, software, government, and health care industries.
Available in Hard Copy and Ebook. Your email address is required when placing your order for the ebook versions of this title. Upon receipt of an order with acceptable payment method, SSPG sales staff will forward to the provided email address a page link and login credentials.
Numerous practitioners contributed to this text which is recommended for use at the college level and within industry. This is a unique book in that it covers total quality, basic graphical and statistical tools, statistical process control (SPC), design of experiments (DOE), quality function deployment (QFD), and reliability. It also serves as an excellent reference for those who must demonstrate proficiency in statistical applications for QS 9000.
Solutions Manual: $35.00
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Ebook, Hard Copy