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New publication! Authors: Dr. Lee Pollock and Dr. Mark Kiemele. Learn the 50 best practices for keeping your company focused on its objectives while enhancing your competitive position.
Available in Hard Copy and Ebook. The Ebook version is available in two formats – PDF or a zipped EPUB file. To enable viewing of the EPUB version, we have provided on the download page a link to the free Adobe Digital Editions software. Please indicate on the comment section of the order form which format you prefer. Your email address is required when placing your order for the ebook versions of this title. Upon receipt of an order with acceptable payment method, SSPG sales staff will forward to the provided email address a page link and login credentials.
Click the title image above to view a PDF excerpt from Reversing the Culture of Waste: 50 Best Practices for Achieving Process Excellence. If you do not have Adobe Reader, you may download it here.
Book synopsis: Many enterprise-wide improvement efforts are disappointing and short-lived. Reversing the Culture of Waste is a new approach being used around the world that fundamentally changes our attitudes toward processes and the products and services they so fundamentally affect.
Lee Pollock and Mark Kiemele present 50 specific, self-defining and actionable “Best Practices” derived from their implementation in over 500 enterprises having annual revenues of between $75M and $56B in manufacturing, financial services, energy and transportation, healthcare and biotech, professional and administrative services, information systems and technology, retail operations, and government. Taken together, the 50 Best Practices provide a “recipe” to achieve a more successful, sustainable enterprise even under conditions of extreme uncertainty.
Each of the 50 Best Practices is aligned with one of ten categories. These categories are: Executive Ownership and Leadership Alignment, Effective Support Infrastructure, Integration With Existing Business Improvement Initiatives, Commissioning the Right Projects and People to Lead Them, Integrated Training and Software, Financial and Implementation Accountability, Reward and Recognition, Enterprise-Wide Knowledge Sharing, Customer and Supply Chain Involvement, and Change Management. Readers are encouraged to score their organization’s performance on each of the 50 Best Practices, sum these scores, and compare that sum to similarly rated sums from 545 other organizations. The reader will be able to determine the percentile ranking of his or her organization compared to the other 545. If further analysis is desired, readers can log on to Air Academy’s website and use their Best Practice scores to predict what their organizational performance is in the following five areas: Customer Value, Intellectual Capital, Bottom-Line Growth, Top-Line Growth, and Culture Change. This affords the reader to benchmark with 545 other such predictions as well as to assess their continuous improvement effort over time.
Rather than investing time creating new and rigid improvement plans or endeavoring to re-invigorate an existing one, leaders, decision-makers, and practitioners can use the 50 Best Practices to take immediate action to help them fight the legitimized waste in their organizations. There is no reason to re-invent the process when there are already substantial lessons learned from the continuous improvement community.
Chapter 1: Executive Ownership and Leadership Alignment
Chapter 2: Effective Support Infrastructure
Chapter 3: Integration with Existing Business Improvement Initiatives
Chapter 4: The Right Projects and Studies and People to Lead Them
Chapter 5: Integrated Training and Software
Chapter 6: Financial and Implementation Responsibility
Chapter 7: Reward and Recognition
Chapter 8: Enterprise-Wide Knowledge Sharing
Chapter 9: Customer and Supply Chain Involvement
Chapter 10: Change Management: Leveraging Cultural Strengths and Managing Its Weaknesses
*This ebook is licensed for a single user only. You may not redistribute the downloaded file except for your personal use on your own computer, laptop, tablet or smart phone.
Ebook, Hard Copy