Authors: Dr. Lee Pollock and Dr. Mark Kiemele.
Available in Hard Copy and Ebook. Your email address is required when placing your order for the ebook versions of this title. Upon receipt of an order with acceptable payment method, SSPG sales staff will forward to the provided email address a page link and login credentials.
Click the title image above to view a PDF excerpt from Reversing the Culture of Waste: 50 Best Practices for Achieving Process Excellence. If you do not have Adobe Reader, you may download it here.
Many enterprise-wide improvement efforts are disappointing and short-lived. Reversing the Culture of Waste is a new approach being used around the world that fundamentally changes our attitudes toward processes and the products and services they so fundamentally affect.
Lee Pollock and Mark Kiemele present 50 specific, self-defining and actionable “Best Practices” derived from their implementation in over 500 enterprises having annual revenues of between $75M and $56B in manufacturing, financial services, energy and transportation, healthcare and biotech, professional and administrative services, information systems and technology, retail operations, and government. Taken together, the 50 Best Practices provide a “recipe” to achieve a more successful, sustainable enterprise even under conditions of extreme uncertainty.
Each of the 50 Best Practices is aligned with one of ten categories:
Readers are encouraged to score their organization’s performance on each of the 50 Best Practices, sum these scores, and compare that sum to similarly rated sums from 545 other organizations. The reader will be able to determine the percentile ranking of his or her organization compared to the other 545 in the following five areas: Customer Value, Intellectual Capital, Bottom-Line Growth, Top-Line Growth, and Culture Change.
Rather than investing time creating new and rigid improvement plans or endeavoring to re-invigorate an existing one, leaders, decision-makers, and practitioners can use the 50 Best Practices to take immediate action to help them fight the legitimized waste in their organizations. There is no reason to re-invent the process when there are already substantial lessons learned from the continuous improvement community.
Ebook, Hard Copy