Training materials: Text: Basic Statistics: Tools for Continuous Improvement; Software: SPC XL; and Statistical Tools student participant guide
Course agenda:
I. WHY SIX SIGMA?
II. THE ROLE OF STATISTICS IN PROCESS IMPROVEMENT
III. MAKING SENSE OUT OF DATA USING GRAPHICAL AND MEASUREMENT TOOLS
IV. UNDERSTANDING DATA DISTRIBUTIONS AND THEIR APPLICATIONS
V. SAMPLING DISTRIBUTIONS AND CONFIDENCE INTERVALS
VI. DRAWING CONCLUSIONS WHEN COMPARING DATA SETS
VII. PROCESS CONTROL AND PROCESS CAPABILITY
VIII. MEASUREMENT SYSTEM ANALYSIS
IX. SPECIAL TOPICS: REGRESSION, INTRO TO DOE, CATEGORICAL DATA AND FMEA (time permitting)
X. REFERENCES AND COURSE EVALUATIONS